Global Engagement Playbook

Global Engagement Playbook

Global Engagement Playbook

The Ask

The Ask

Reinvent Mars Wrigley’s global business transformation messaging through a more engaging virtual experience.

Reinvent Mars Wrigley’s global business transformation messaging through a more engaging virtual experience.

The Idea

The Idea

Design for virtual attention and connection, not an online imitation of an in-person event.

Design for virtual attention and connection, not an online imitation of an in-person event.

The Need

The Need

Make essential business content easier to absorb while strengthening connection and corporate pride across regions.

The Solution

The Solution

Gradient created a virtual engagement playbook using byte-sized content and gamification to sustain attention, participation, and consistent storytelling.

The Challenge

THE CHALLENGE

Global organizations depend on major internal moments to align teams around strategy, but virtual formats can quickly flatten complex business messaging into passive, forgettable content. Mars Wrigley needed to communicate an ambitious reinvention agenda across regions while keeping essential information rigorous, relevant, and engaging enough to strengthen connection and corporate pride without falling back on a conventional online conference.

Virtual-First Strategy

Byte-Sized Content

Purposeful Gamification

Human Connection

Modular Experience Design

Participation Mechanics

The Results

The Results

The playbook reframed virtual engagement as a strategic design problem, giving Mars Wrigley a repeatable way to make corporate messaging more engaging without compromising business rigor. By linking content structure, participation, purpose, and community, Gradient created an operating model for attention and connection that could flex across ambition levels while supporting clearer communication and stronger organizational connection.

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EXPERIENTIAL BUILT FOR PERFORMANCE

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